Fastest support
Discord
Use the Subaxis server for quick account help, model access issues, API errors, and platform updates.
Join DiscordContact
Get the right help fast.
Use email for official requests and Discord for fast back-and-forth support.
General
hello@subaxis.dev
Use this for general questions, partnerships, and anything that does not fit a specific inbox.
Email helloSupport and billing
support@subaxis.dev
Use this for billing, refunds, payment issues, API account problems, dashboard access, and failed top-ups.
Email supportSafety
safety@subaxis.dev
Report abuse, NSFW or sexual-content misuse, fraud, security concerns, policy violations, or dangerous platform behavior.
Email safetyLegal and privacy
legal@subaxis.dev
Use this for legal notices, privacy requests, data requests, and account deletion requests that need ownership proof.
Email legalBefore you message
Send the useful bits first.
- Your account email or user ID.
- The affected API key name, not the full secret key.
- Request ID, timestamp, model name, or checkout amount when relevant.